Protopaja provides the most skilled staff of Finland and the most modern solutions for all sheet metal production service levels – all under one roof.
Cooperation with our customers allows us to provide the needed solutions. We always seek to find the optimal manufacturing processes. We are able to produce tools that suit the production volume due to our in-house tool production.
The purpose of our order-to-delivery process is to ensure timely delivery of products, with the right amount and quality. The initial data is the orders and forecasts received from the customer. The delivery date, product prices and delivery sizes are confirmed to the customer.
A successful order-to-delivery partnership is born by mutual trust and good communication between the organisations.
Our internal sheet metal tool production and raw material supply chain enable us to provide leading operational reliability in the Nordic countries. We are able to respond quickly to surprising needs as well.
Customer relationship management
A successful partnership is born by mutual trust and good communication between organisations.
The goal of customer relationship management is to keep the customer base in line with the strategy of the company. The initial data is the needs and business strategy of the customers. Customer orders combined with product manufacturing instructions are archived after the deliveries for each customer. The result is a customer base and customer satisfaction consistent with our objectives.